BLUESPOT – Property Management and holiday rental agency trading under the name of Somota Lda. (Av. Beira Mar 13, 8365-101 Armação de Pêra, Portugal)
OWNER – Legal owner of the rental accommodation.
PROPERTY – Rental and or holiday accommodation presented by BLUESPOT and rented by the CLIENT.
CLIENT – Person or persons who rent the property.
RENT – Agreed amount to be paid by the CLIENT for renting the Property
DEPOSIT – Amount the CLIENT pays to BLUESPOT to reserve the booking.
These Terms & Conditions will govern all Contracts made by and with BLUESPOT.
Please note individual properties may have their own specific and additional Terms and Conditions, these will be shared with the CLIENT prior to confirming the booking.
Applicability and General Terms
By making a booking with us, the first named on the Contract agrees on behalf of all CLIENTS detailed on the booking that he/she:
- Has read and agrees to our Terms & Conditions.
- Is of legal age.
- Accepts financial responsibility for payment of the booking.
BLUESPOT acts as an agent for the OWNER, presenting holiday and rental accommodation at the OWNER’S property and acts as an intermediary between CLIENT and OWNER.
Bookings will be made via the Internet or over the telephone. Once the CLIENT has contacted BLUESPOT availability of the Property will be confirmed with the OWNER. BLUESPOT will forward the Contract by email to the CLIENT, the booking will only be confirmed once the deposit payable to BLUESPOT has been received.
To confirm a booking the CLIENT must pay a reservation DEPOSIT equal to 30% of the total rental value. The remaining balance must be paid in full 8 weeks before the rental starts. If at the time of making a booking there are less than 8 weeks before the rental starts, the booking must be paid in full.
BLUESPOT will collect the money from the CLIENT to be forwarded to the OWNER of the Property as agreed between BLUESPOT and the OWNER in their own Contract.
BLUESPOT reserves the right to deny access to the Property to the CLIENT if the full amount has not been paid.
BLUESPOT does not accept liability in relation to contracts between OWNER of the Property and CLIENTS nor for any other services purchased by CLIENTS from OWNERS or for the acts or omissions of the OWNER.
BLUESPOT accepts no liability for or in relation to:
- theft, loss, or damage suffered during or following the rental period.
- personal injury, accident, or death during or following the rental period.
- any disturbance or inconvenience to the CLIENTS including any disturbances caused by the neighbours.
CLIENTS are liable for any and all loss from and damage to the Property and inventory thereof, whether as a result of acts or omissions of the CLIENT or any third party, staying there with the consent of the CLIENT. If the Property is misused or left in a condition by the CLIENT that is considered unreasonably dirty, any additional cleaning or repair costs may be deducted from the CLIENTS deposit.
CLIENTS must arrange their own personal and travel insurance
Use of the property
The CLIENT agrees to behave in a responsible manner and exclusively use the Property only as permitted in accordance with the Terms and Conditions agreed in the Contract.
The CLIENT must have written agreement from the OWNER and BLUESPOT if the CLIENT wishes to use the Property for an event or party.
The CLIENT cannot use the property for commercial purposes unless the CLIENT has written agreement from the OWNER and BLUESPOT.
The CLIENT agrees to respect the arrival and departure dates set out in the Contract.
CLIENT will not allow any other third party to occupy the Property at any time and the Property will not be used for any criminal activity.
Only those CLIENTS named on the booking form may stay at the Property. If BLUESPOT or the OWNER discovers extra persons residing at the Property, BLUESPOT and the OWNER reserve the right to charge the CLIENT an additional sum and or request that the additional persons leave the Property immediately. Non-compliance may result in the booking being terminated and CLIENTS being required to vacate without refund or compensation.
Changes and Cancellations by the OWNER
If the OWNER needs to make a significant change or cancellation to the booking, BLUESPOT will notify the CLIENT as soon as reasonably possible via email. In the case of cancellation BLUESPOT will liaise between the OWNER and the CLIENT to try to find an alternative that may be offered by the OWNER or to arrange for a refund to be made to the CLIENT by the OWNER. In such circumstances BLUESPOT will have no further liability.
Changes and Cancellations by the CLIENT
Cancellation of or amendment to a reserved booking must be advised to BLUESPOT by e mail and will be effective at the time BLUESPOT receives the email. CLIENTS must ensure they have received written confirmation of any requested changes before travelling.
Refunds are only permitted as follows:
All cancellations: Reservation deposit of 30% is non – refundable
Up to 60 days in advance: any costs in addition to the reservation deposit is refundable
Less than 60 days: no refunds are available
Construction Building Work
BLUESPOT will liaise closely with the OWNER to monitor if any building work is likely to negatively affect your stay. If any disruption due to noise or dust pollution is anticipated we will do our utmost to work with the OWNER to find an alternative solution.
To protect the owner against the consequences of any damage to or loss of goods which may occur from or at the Property, BLUESPOT will receive from the CLIENT and hold on behalf of the OWNER a security deposit. This deposit will be returned to the CLIENT immediately following inspection of the property on the day of departure from the PROPERTY.
BLUESPOT reserves the right to amend advertised prices at any time.
It is the CLIENTS responsibility to check passport and visa requirements before travelling.
Neither BLUESPOT nor the OWNER will be liable for or required to pay any compensation if a reserved booking is adversely affected by “Force Majeure”. Force Majeure means any event beyond our or the OWNERS control, the consequences of which could not have been avoided even if all reasonable measures had been taken.
Check-in & Check-out
CLIENTS can check-in from 4.00pm on the day of arrival. CLIENTS must vacate the Property by 10.00am on the day of departure unless agreed otherwise with BLUESPOT and the OWNER.
Some BLUESPOT properties have a strict “no pets” rule. Failure to comply with this may result in the OWNER asking for the pet to be removed. Failure to comply may result in your booking being terminated by the OWNER with no liability for a refund or compensation. You may also be liable to pay additional cleaning charges.
The CLIENT should contact BLUESPOT if they wish to make a complaint and allow BLUESPOT the opportunity to propose a suitable solution. Early departure by the CLIENT without submitting the complaint and allowing BLUESPOT to propose a solution will forfeit any right to a refund of any part of the rental cost.
Complaints reported and or received after the expiry of the rental period, will not be taken into consideration.
If CLIENTS are not happy with the way a complaint is handled, they should complain in writing providing as much information as possible to BLUESPOT, Av. Beira Mar 13, 8365-101 Armação de Pêra, Portugal, within 4 weeks after the departure date.
If CLIENTS have any special requests, please let BLUESPOT know at the time of booking.
These Terms & Conditions are governed by Portuguese law.